Grating Ratings: Telephone Features
- Call Waiting: B+ Call waiting is a great feature because you don't have to worry if being on the phone is blocking someone else from calling. This is especially handy if you have a teenage girl in your house. Coupled with caller ID, this feature is even better because you know if it's worth the while to switch over or not. Coupled with Caller ID on TV, I can see an incoming call and who it's from, even if my wife is talking on the phone already.
- Caller ID: A (Caller ID on TV: A+) Caller ID is great. Unlike *69, you get to know who it is before you answer the phone. We no longer had to screen calls via the answering machine message. Plus, it seems that anyone I wanted to talk to never left messages on the machine, so I just never talked to anyone. With the advent of Caller ID on TV, I'm in heaven. When the phone rings, all I have to do is look at the TV (assuming it's on) to see who is calling. No more jumping off the couch to see who's calling!
- Last Call Return (*69): D This may have been useful in the days before caller ID was widely available. Now, it's just outdated.
- Three-Way Calling: C- Three-way calling is overrated. Its only practical use is at work for conference calls, and I'm not even sure if those are considered three-way calling. Outside that, the feature is reserved for teenagers with nothing better to do. If you really did want to use three-way calling to talk to two people, you spend five minutes just trying to make sure you got the person on the line without dropping the initial caller.
- Voice mail: B Voice mail on its own would probably score much better, but we already had the answering machine. The pros and cons between the two really just balance each other out.
Please feel free to leave a comment. What do you agree or disagree with, and why? Which items do you wish were included that I didn't cover here?
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